Management, Leadership & Strategy unit test
A test on this unit alone, marked as a percentage and a letter grade — for the test your class is actually sitting, rather than for May. Answer everything, then submit once: seeing the answer to question 3 before attempting question 4 makes the final percentage meaningless.
Centralization vs decentralization
Vertical vs horizontal integration
Maslow's hierarchy of needs
Corporate culture
Porter's five forces
Transactional vs transformational leadership
Synergy, and why it is often overstated
Span of control
Change management and resistance
Corporate governance
Porter's generic strategies
Principal-agent problem
Short answer 1. Define or explain: The four functions of management
3 ptsShort answer 2. Define or explain: Organizational structure: tall vs flat
3 ptsShort answer 3. Define or explain: SMART goals
3 ptsShort answer 4. Define or explain: Strategic vs tactical vs operational planning
3 ptsFree response
7 ptsBrightpath Tutoring has grown from 4 employees to 38 in three years. The founder still approves every hiring decision, every course outline, and every expenditure over $200, and reports that she works 70-hour weeks and that decisions are increasingly delayed. Tutors report that they do not know who to ask when a scheduling conflict arises. Two experienced tutors have resigned in the past quarter, both citing a lack of advancement.
Identify the central management problem and explain why it produces the specific symptoms described.
Explain the difference between centralized and decentralized decision-making, and state which Brightpath currently uses.
Describe a specific organizational change that would address the problem, including what authority would move and to whom.
Explain one risk of the change you proposed.
Identify one leadership style that would suit the founder after the change, and explain why.
Conduct a brief SWOT analysis of Brightpath, giving one item under each heading.
Explain how the founder should measure whether the change worked.